Data & Reporting: Using Analytics to Track Diversion Program Success

Out of Court Resolution (OoCR) programmes are an essential part of modern policing in the UK. They give officers the flexibility to address low-level offending through meaningful, rehabilitative interventions rather than traditional prosecution. But as these initiatives expand across forces, one major challenge persists: how to accurately track outcomes, measure success, and ensure consistency.

Forces still relying on spreadsheets face a host of problems: data silos, human error, and time-consuming reporting processes that make it difficult to measure the real impact of their programmes. That’s where Diversion Manager comes in, a purpose-built platform that empowers police forces to manage, monitor, and measure their OoCR programmes through advanced analytics and automated reporting.

Turning Data into Insight

Every force has unique priorities, whether it’s tracking reoffending rates, monitoring rehabilitation success, or assessing community impact. Diversion Manager’s custom reporting tools make it simple to build reports that align with these objectives.

With access to real-time data, forces can monitor key performance indicators (KPIs) across interventions, courses, and outcomes. This allows leadership teams to see what’s working, where improvements are needed, and how resources can be better deployed to strengthen community outcomes.

Streamlined Compliance and Auditing

Ensuring compliance with UK policing standards and maintaining transparent audit trails can be resource-intensive when managed manually. Diversion Manager simplifies this with automated audit-ready reporting. All actions are logged within the system, creating a full traceable record that supports inspections, internal reviews, and information sharing with partner agencies. Reports can be easily exported in CSV format for seamless integration with other systems.

Demographic Insights for Fair and Effective Delivery

Effective OoCR programmes depend on equitable access. Diversion Manager provides detailed demographic analytics, helping forces understand who is entering the programme, where engagement gaps exist, and whether outcomes are consistent across communities.

These insights enable data-led decision-making, ensuring that diversion efforts remain fair, targeted, and effective.

The End of the Spreadsheet Era

Spreadsheets once filled the gap for tracking offender progress and programme completion, but they’re not intended for this purpose. Manual systems come with serious drawbacks:

• Increased risk of human error

• Inconsistent data entry

• No real-time visibility

• Lack of automation or user tracking

• Limited reporting capabilities

Transitioning to an automated platform like Diversion Manager eliminates these challenges, allowing police forces to focus on outcomes rather than administration.

Automated Reporting, Real Results

By integrating Diversion Manager’s analytics and automation features, UK police forces can expect measurable improvements:

• Greater efficiency through automated workflows

• Enhanced data accuracy and consistency

• Reduced administrative burden and costs

• Improved offender outcomes via better oversight

• Smarter resource allocation

• Increased transparency and accountability

Automation not only saves time, it empowers forces to act on data rather than assumptions.

A Data-Driven Future for UK Policing

As UK policing continues to evolve, so must the tools that support it. The future of effective diversion lies in data-driven decision-making, not outdated spreadsheets. By embracing innovative technology like Diversion Manager, police forces can enhance the quality, consistency, and transparency of their OoCR programmes.

Better data leads to better decisions and better outcomes for communities.

Contact Diversion Manager

Diversion Manager supports your force with our fully functional platform configurable to accommodate Out of Court Resolution programmes with advanced workflow, communication, reporting, and integration with your case management system. Contact us today if you’d like to set a meeting to learn more about Diversion Manager or to schedule a demo.