Diversion Manager Offers a Broad Range of Courses for Any Offense

Diversion programmes are a proven, effective alternative to traditional prosecution. These programmes work to reduce reoffending, improve outcomes for participants, and ease the burden on the justice system. However, not all offences or individuals are the same. That’s why having a diverse catalogue of diversion courses isn’t just helpful, it’s essential.

Offering a wide range of targeted, evidence-informed courses empowers agencies to respond appropriately to a variety of offences and circumstances. Here's how a broad course catalogue strengthens diversion programming at every level:

1. Tailored Interventions for Specific Offences

Whether it’s theft, harassment, reckless driving, or animal welfare violations, each offence has its own set of underlying causes and behaviours. A diverse course catalogue allows justice professionals to match the right intervention to the behaviour, increasing the likelihood of meaningful change.

For example, our shoplifting course addresses impulse control and economic pressures, while our revenge porn course focuses on digital boundaries, consent, and empathy for victims. These are vastly different challenges, and treating them with a one-size-fits-all approach simply doesn’t work.

These courses include:

Alcohol and Substance Misuse

Anger Management

Bullying

Cannabis Awareness

Dog Offences

Fraud Act Offences

Harassment and Malicious Communications

Harmful Attitudes

Juvenile Conflict Resolution

Juvenile Swapping of Images

Life Skills

Offencive Weapons and Knives

Parenting Skills

Revenge Pornography

Shoplifting

Situational Exploitation of Women and Girls

Domestic Abuse Awareness Intervention

Homelessness Support

Theft Act

Thinking Skills

Underage Alcohol and Substance Misuse

2. Increased Flexibility for Referring Agencies

When prosecutors, law enforcement, and community-based organisations have a wide variety of courses to choose from, they can respond more flexibly to each case. Instead of struggling to fit participants into a limited set of options, agencies using Diversion Manager can select the most relevant course or combination of courses with confidence.

3. Support for Restorative and Rehabilitative Approaches

Many offences are driven by a lack of awareness, poor decision-making, or personal circumstances. Our catalogue includes courses focused on empathy, accountability, communication, and self-regulation, skills that support long-term behavioural change. From conflict resolution to responsible dog ownership, these interventions help participants understand the impact of their actions and how to avoid repeating them.

4. Improved Outcomes, Lower Recidivism

Ultimately, the goal of diversion is to reduce reoffending while promoting fairness and second chances. When participants are delivered relevant offence-specific information that speaks directly to their behaviour—and not just a generic set of rules—they're better able to understand the impact of their behaviour.

5. Data-Driven Insights for Continuous Improvement

With a broad catalogue, it's easier to track which interventions work best for which populations. Diversion Manager’s platform includes built-in reporting tools that help agencies monitor course completion rates, outcomes, and participant responses. This data can be used to refine referral strategies, improve programme effectiveness, and identify gaps in service offerings.

More Options, More Impact

A diverse catalogue doesn’t just give agencies more to choose from; it gives them the tools to deliver smarter justice. By addressing the full spectrum of low-level offences with targeted, accessible, and restorative education, we help build safer communities and more meaningful accountability.

Contact Diversion Manager

Diversion Manager supports your force with our fully functional platform configurable to accommodate Out of Court Resolution programmes with advanced workflow, communication, reporting, and integration with your case management system. Contact us today if you’d like to set a meeting to learn more about Diversion Manager or to schedule a demo.