Diversion Manager Platform Features for OoCR Programs

Diversion Manager is transforming the way police forces throughout the United Kingdom manage Out of Court Resolution (OoCR) programmes. This cutting-edge platform provides a tailored solution for UK law enforcement agencies aiming to optimise their diversion processes and improve community outcomes. With advanced reporting capabilities, Diversion Manager equips UK police forces with powerful tools to enhance the effectiveness of their OoCR programmes.

Features available on the Diversion Manager Platform include:

Treatment/Programming- Level I & II Online Adult Courses Level I & II Online Status/Juvenile Courses Full Online Participant Self-Service Online, Telephone Payments 24/7/365 Online Chat Support Telephone/Email Helpdesk

Case Management- Entry of Prescreened Cases Court & Offence Detail Management Treatment/Programming Assignment

Document Management- Activity & Action Auditing Email & SMS Participant Communications, Agency Email Notifications of Case Milestones Online Activity & Offence Reporting Agency, User Account Self-Service Case Ownership Segregation & Transfer Course URLs (PURLs) for Participant Enrolment, Programme Marketing Material Support Dedicated Client Support Helpdesk

Advanced Communications- Agreements Agency-specific Vanity URLs & Custom Website Instruction Programming

Custom Payment Processing- Custom Pricing of Programme Components Application, Programme Fee Processing Disbursement, Reconcilement of Funds Disbursements to Courts & Other Third Parties

External Treatment Support- Uploads of Treatment Participation Logs, Review & Approval Portal, Document Retention & Management

Restorative Justice Features- Upload & Approval of Community Service Logs, Restitution Payments & Victim Disbursements Recurring Units for Probation Milestone Monitoring, Auto Insurance Coverage Monitoring Services

Programme Application Management- Custom Application Fields Displayed to Participants Supporting Document Uploads, Application Fee Payment Processing, Application Review & Approval Portal

Programme Workflow Automation- Pre-bundling of Programme Requirements Supports Courses, Payments & External Logs, Full Participant Self-Service to Complete Requirements Automatic Communications to Participants Agency Notification of Programme Milestones

Disposition Workflow Automation- Disposition Portal to Review Completed Programmes Build Dispositions for Dismissals, Pleas, etc. Custom "Plea to" Offence Tables Custom-Formatted Disposition Documents Automated Routing to Stakeholders for Signature Document Retention for Filing Automation

Contact Diversion Manager

Diversion Manager supports your force with our fully functional platform configurable to accommodate Out of Court Resolution programmes with advanced workflow, communication, reporting, and integration with your case management system. Contact us today if you’d like to set a meeting to learn more about Diversion Manager or to schedule a demo.