Frequently Asked Questions

Diversion Manager is a platform that fully manages your diversion programme, from application assessment to disposition document generation. Diversion Manager is a highly configurable platform that allows for the ability to tailor a programme to fulfil your agencies and communities needs.

To learn more about Diversion Manager prices, please fill out our contact form and one of our representatives will contact you.

Diversion Manager allows for unlimited users.

Yes, Diversion Manager allows for the ability to manage any “external” requirements you may have including things such as community service, external offender treatment programmes, apology letters, etc.

Yes! You can contact us to schedule a free demo at anytime.

Diversion Manager is currently deployed in over 500 locations, including: prosecutorial offices, courts, probation agencies, pretrial services, and community corrections agencies.

Yes, Diversion Manager allows you to configure your diversion and alternative resolution workflows to meet your office or agency's requirements. Our team will work with you to understand your specific needs and help set up the platform for a smooth and seamless transition.

Diversion Manager can work on any internet connected device, but for best experience we recommend a desktop or notebook computer.

Diversion Manager should work for any of the standard browsers: Chrome, Firefox, Safari, and Edge.

All that is required is a standard internet connection with the capability to stream videos.

Yes, Diversion Manager allows you to configure your existing diversion and alternative resolution workflows to meet your office or agency's requirements. Our team will work with you to understand your specific needs and help set up the platform for a smooth and seamless transition.

Yes there are. You can visit our How to Video Library to see our videos on various ways to use Diversion Manager including reporting, dispositions, etc. You can also view all of our available help tutorials and guides here.

Diversion manager comes supplied with a FAQ, live chat, help desk support, and a designated account manager at no additional cost. At time of implementation you will also be supplied with a user guide for the platform.

Our support team is available 8 AM - 8 PM Eastern daylight time, Monday through Friday. If you need assistance after hours, you can fill out a support ticket at any time. For account related support, email your designated account manager.

Diversion Manager is PCI-DSS and GDPR compliant.

Backups for SQL and VM are done daily. SQL Logs are done hourly.

Access to information on the platform is restricted to your agency and our team, ensuring security and compliance.

Advent eLearning courses can be included within your subscriptions. For more details contact us.

Diversion Manager can be purchased through any grant funding for diversion, alternative sentencing, or deferral programmes.

AdventFS is located in Kentucky in the USA.