Improve your OoCR Organisation and Efficiency
- Darien O'Brien
- Apr 3
- 2 min read

UK police forces are at a crossroads, relying on outdated spreadsheets to manage their Out of Court Resolution (OoCR) programmes. This reliance on dated technology is inefficient and can lead to inaccurate information. By adopting modern automation tools, police forces can enhance the quality, consistency, and efficiency of their OoCR programmes.
The problem with spreadsheets is that, while they have long been the go-to tool for tracking offender progress in OoCR programmes, this manual approach presents several significant drawbacks. Spreadsheets are prone to human error, making data entry and updates not only time-consuming but also unreliable. The lack of real-time information and inconsistent data accuracy further complicates the tracking process. Additionally, spreadsheets offer no automated task management features and do not provide user activity logs, making it difficult to monitor and improve efficiency within these programmes.
The Solution: Automating Your OoCR Programme
Implementing a platform like Diversion Manager transforms how UK police forces manage their OoCR programmes. Here’s how:
Streamlined Registration: Simplified registration, reducing administrative burden and minimising data entry errors.
Efficient Fee Processing and Disbursement: Integrates payment processing for accurate fee collection and automated disbursement.
Advanced Workflow Technology: Provides 24/7 online intervention courses, improving accessibility and programme completion rates.
Robust Validation & Review: Updates offender progress as units are completed, ensuring consistency and accurate case logs.
Automated Resolution Creation & Routing: Generates resolution documents based on criteria and routes them for approval, streamlining decision-making.
Comprehensive Reporting & Analysis: Create custom reporting for data-driven decisions and continuous improvement.
Benefits of Automation
Switching to a platform like Diversion Manager offers numerous advantages:
Increased efficiency and productivity
Reduced administrative costs
Enhanced data accuracy and consistency
Improved programme outcomes
Better resource allocation
Greater transparency and accountability
Custom Reporting for Unique Force Needs
Diversion Manager’s reporting tools empower police forces to track KPIs effectively, whether monitoring rehabilitation success rates, community engagement, or cost-effectiveness. With real-time data access, law enforcement agencies can evaluate every aspect of their OoCR programmes, making informed decisions to enhance outcomes. Reports can be easily exported and shared with stakeholders, ensuring transparency and collaboration.
By adopting Diversion Manager, forces can streamline their OoCR programmes, enhance efficiency, and improve programme effectiveness. The future of criminal justice management lies in embracing technology that delivers accuracy, accountability, and impactful results.
Contact Diversion Manager
Diversion Manager supports your force with our fully functional platform configurable to accommodate Out of Court Resolution programmes with advanced workflow, communication, reporting, and integration with your case management system. Contact us today if you’d like to set a meeting to learn more about Diversion Manager or to schedule a demo.
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