With Diversion Manager’s Automation OoCRs Have Never Been Easier

Diversion Manager makes it easy for police forces to manage behaviour-changing Out of Court Resolutions (OoCRs). The platform automates and manages your OoCR programme from end-to-end replacing labour intensive spreadsheets and outdated do-it-yourself solutions used to attempt to organise your programme.

The features and automation of Diversion Manager makes your OoCR programme easier to execute, more organised and more efficient. Diversion Manager Features include:

Treatment/Programming

Level I & II Online Adult Courses

Level I & II Online Status/Juvenile Courses

Full Online Participant Self-Service

Online, Mail & Telephone Payments

24/7/365 Online Chat Support

Telephone/Email Helpdesk

Case Management

Entry of Prescreened Cases

Court & Offence Detail Management

Treatment/Programming Assignment

Document Management

Activity & Action Auditing

Email & SMS Participant Communications

Agency Email Notifications of Case Milestones

Online Activity & Offence Reporting

Agency User Account Self-Service

Case Ownership Segregation & Transfer

Course URLs (PURLs) for Participant Enrolment

Programme Marketing Material Support

Dedicated Client Support Helpdesk

Advanced Communications

Proactive Letter Mailing Services

Enrolment Letter Mailing Services

Mailing of Programme Forms & Agreements

Agency-specific Vanity URLs

Custom Website Instruction Programming

Custom Payment Processing

Custom Pricing of Programme Components

Application & Programme Fee Processing

Disbursement & Reconcilement of Funds

Disbursements to Courts & Other Third Parties

External Treatment Support

Uploads of Treatment Participation Logs

Review & Approval Portal

Document Retention & Management

Restorative Justice Features

Upload & Approval of Community Service Logs

Restitution Payments & Victim Disbursements

Recurring Units for Probation Milestone Monitoring

Auto Insurance Coverage Monitoring Services

Programme Application Management

Custom Application Fields

Supporting Document Uploads

Application Fee Payment Processing

Application Review & Approval Portal

Programme Workflow Automation

Pre-bundling of Programme Requirements

Supports Courses, Payments & External Logs

Full Participant Self-Service to Complete Requirements

Automatic Communications to Participants

Agency Notification of Programme Milestones

Disposition Workflow Automation

Disposition Portal to Review Completed Programmes

Build Dispositions for Dismissals, Pleas, etc.

Custom "Plea to" Offence Tables

Custom-Formatted Disposition Documents

Automated Routing to Stakeholders for Signature

Document Retention for Filing Automation

Diversion Manager is an easy-to-use platform that allows police services to manage Out of Court Resolutions (OoCRs) in one place, whether the diversions are our own expertly crafted interventions or external providers the Diversion Manager software keeps you on track with compliance rates and payment scheduling. We recognise the workload involved in servicing multiple spreadsheets. Diversion Manager will eliminate that burden. 

Contact Diversion Manager

Diversion Manager supports your force with our fully functional platform configurable to accommodate Out of Court Resolution programmes with advanced workflow, communication, reporting, and integration with your case management system. Contact us today if you’d like to set a meeting to learn more about Diversion Manager or to schedule a demo.